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Old Jul 10, 2014 | 6:19 pm
  #471  
NickP 1K
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Originally Posted by ll22949
I have had the global data since it rolled out and have always been impressed with both the speed and coverage for no extra charge--until this week. I was in Hong Kong, Singapore and Bangkok. All three would only connect to Edge networks and the speed was almost none - i could not use google maps, internet, etc with seriously long lags. I thought maybe i had gone over my data limit or something - but the internet was so slow I couldn't get logged into t-mobile. When I got back to the hotel, I logged in using the hotel wireless and only 256mb of data used in the current cycle. Strange and the first time this has happened to me.
Letitride3c has valid info... if this WAS working before then do the following:

1) Reboot device
2) in Network settings, force to 2G only, then back to 3G and do a network scan manually

If it doesn't work try this:

If it was an Android device, suggest go to dialer enter: *#*#4636#*#*

Click Phone Information, under Set preferred network type set to "WCDMA Only"

Then rescan for networks and manually choose a network

Changing the Network type settings in the normal device settings menu will change this setting.
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