Originally Posted by
ll22949
I have had the global data since it rolled out and have always been impressed with both the speed and coverage for no extra charge--until this week. I was in Hong Kong, Singapore and Bangkok. All three would only connect to Edge networks and ... could not use google maps, internet, etc with seriously long lags ...
What device/smartphone were you using during this time and did you re-check APN settings? From the GSM Arena Frequency Chart: - HONG KONG
2G capabilities - GSM 900, GSM 1800
3G capabilities - UMTS 850, UMTS 900, UMTS 2100
4G capabilities - LTE 1800, LTE 2300, LTE 2600
Many smartphones used in the Americas do not have UMTS 2100 band enabled and so you ended up in 2G/Edge or GPRS band/speed - which in the old days using Moto Q's or early WinMobile devices, were adequate for email, maps & light browsing (as least in HKG.) Traveling abroad, I carry a spare/backup phone with these frequencies to take advantage of better speed, paid or otherwise. Do you recall what network/carrier you're on ?? (smart/iphone5 or tablet ??) >>
PCCW, 3's, or, Peoples/China Mobile, etc.
An inexpensive Moto G for Global GSM usage would be a good choice for access.
Networks - Moto G
US GSM Model:
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ up to 21 Mbps (850, 1700 (AWS), 1900 MHz)
Global GSM Model:
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ up to 21 Mbps (850, 900, 1900, 2100 MHz)
Requires a microSIM card (not included)
CDMA Model:
CDMA/EVDO Rev A (850, 1900 MHz)
Networks - Moto G with 4G LTE
US GSM Model:
4G LTE Bands 2, 4, 5, 17 (1900, 1700, 850, 700 MHz)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS (850, 900, 1700, 1900, 2100 MHz)