Originally Posted by
joogle
To correct a mistake which I indicated to guest relation as well, to explore their relation with this property that I have dealt with so it can be addressed for the future.
I did tell guest relation how do they expect me to continue giving business to Hilton if this is the type of service provided.
You made a mistake and are then questioning why you should continue to give Hilton your business?
You now have your answer from Hilton.