Originally Posted by
Often1
Every interaction is logged, so Hilton "corporate" is well aware of what happened here. A decision has been made by the property here to stick to the terms of its rules and you need to move on.
Too late for OP, but keeping two windows open lets "mistakes" such as this occur.
Geez! I did not know having 2 separate windows with different info open at the same time and making a change on one would affect both windows! Good to know!