FlyerTalk Forums - View Single Post - How to file Complaint to reach Corporate Level?
Old Jul 10, 2014 | 10:31 am
  #2  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Every interaction is logged, so Hilton "corporate" is well aware of what happened here. A decision has been made by the property here to stick to the terms of its rules and you need to move on.

Too late for OP, but keeping two windows open lets "mistakes" such as this occur.
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