Originally Posted by
mvoight
As the passenger was 17, I suspect the UM fee was not paid.
That was my suspicion , which would make the thread title very misleading. If no UM fee service paid for, then she was just a normal passenger
Originally Posted by mvoight
I am confused about why OP's daughter's didn't have AA call her parent for 3 hours, rather than have her mother blame AA for not calling. The 17 year old could have also called the parent and explained the situation.
Or the parent could simply have called the daughter when realizing that there was a flight issue ; mobile phones have a great feature where one can make and receive phone calls
