You forgot to mention United's uninspired whiffle ball logo and its unappealingly stout wordmark.
And its aesthetically-offensive and boxy font choice.
And how united.com looks like a blast from the Web 1.0 past.
And its cheesy "friendly skies" campaign.
And how "1k" doesn't make any sense seeing as how it requires 100,000 miles to achieve and includes far more than 1,000 members.
And how the majority of its hubs are in congested airports prone to inclement weather.
I am not a fan of UA.