FlyerTalk Forums - View Single Post - United Business card (older version, $99 annual fee, discussion up to March 2025)
Old Jul 9, 2014 | 12:01 am
  #492  
kluever
 
Join Date: Dec 2012
Location: EWR
Programs: Free agent flyer, Hyatt Globalist
Posts: 365
Chase UA MP Explorer Biz Card Annual Fee mistake re. additional card holders

Saw the following charges on my Chase UA MP business card today:
07/01/2014 07/01/2014 Fee ANNUAL MEMBERSHIP FEE: $25.00
07/01/2014 07/01/2014 Fee ANNUAL MEMBERSHIP FEE: $95.00

Called Chase and asked what the extra $25 charge was. They said it was for my extra employee card.

The card signup page clearly says:
"Employee Cards at no additional cost: Free employee cards let you set individual spend limits and help you earn rewards faster."

The CSR said that Chase says it's $25 per additional card, but did admit that the website stated otherwise. However, she said that website belongs to United (not Chase), and that they made a mistake. So she's escalating it to the marketing department (presumably just to have the United website updated). She refused to waive the $25 fee but said the marketing department might be able to after they look into it.

Complete BS from Chase...I've got 5 Chase cards with $60k+ of credit and they can't waive a $25 fee?

Anyways, just wanted to vent, and also warn other folks about this...check your statements if you've got a Chase UA MP Biz card and have additional card holders.

Last edited by kluever; Jul 9, 2014 at 12:07 am
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