FlyerTalk Forums - View Single Post - Will UA use Purser, Lead or Service Mgr? - UA to standardize on "Purser" post-Oct2018
Old Jul 8, 2014 | 3:49 pm
  #73  
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Originally Posted by kb1992
At sCO Lead FA's on international flights are known as International Service Managers or (ISMs) and on domestic flights they are known as Flight Service Coordinators or (FSCs).

What about sUA? Is the lead FA still called "purser"?
sUA uses the purser term for both domestic and international flights for the position.

For sUA domestic flights, it's the FA working the first class cabin. Since position is assigned onboard based on seniority, you may end up with the most junior FA working the purser position.

However, to be a purser on an international flight, you need to go through additional training for certification. Those are the folks with the purser title on their name pin. Pre-merger, they used to have a fancier wing with the word PURSER on it.
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