FlyerTalk Forums - View Single Post - Bad customer experience on the booking website
Old Jul 8, 2014, 3:33 pm
  #3  
sbm12
A FlyerTalk Posting Legend
 
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Originally Posted by FLIHGH
This happens often. They say that somebody else bought the same exact flight as you did at the same time and took the last seats at that price.
And on other airlines/OTAs as well. You're not holding that seat inventory until you actually book it. If someone else grabs it instead you lose.
sbm12 is offline