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Thread: Will UA use Purser, Lead or Service Mgr? - UA to standardize on "Purser" post-Oct2018
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Old Jul 8, 2014 | 3:25 pm
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Originally Posted by andrewwm
Indeed. From wikipedia:



It's an archaic term that doesn't describe their actual function and for pax not steeped in airline lingo it is confusing as to what they are supposed to be.

If you didn't know what a purser is, when a FA announces that they are the chief purser on the flight, what are supposed to make of that? How about when a FA announces that they are the inflight service manager?
Of course, but then again (even though we all know what it means) so is the term Captain. If we were to stick with a more modern function-driven terminology the Captain would be the Lead Aircraft Operator...
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