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Old Jul 8, 2014, 3:14 pm
  #9  
bocastephen
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No it is not the customer's seat to trade - the proper process is to notify an agent, request to be rebooked in coach so the next person on the upgrade list can be moved up.

I've witnessed this very thing onboard and have spoken up about it on the spot and was supported by the FA (who said "no") and my seatmate, also on the upgrade list with me.
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