As a former regular on BT and a lurker here, I thought I'd register and give you an opinion of the folks across there.

Firstly, there is a very hard core of regular posters who are business travellers, we are talking about people with a similar travel profile to LTN Phobia or Corporate Wage Slave. A lot of them are also successful business people, many having their own business. There are relatively few 'Tesco Travellers', although there are some. One also needs to remember that it is not a BA forum, so the focus is broader.

Of course, what we do not know is the profile of those who responded to the survey. Votes cast are 1522 to date, so a decent sample size, but the demographics/psychographics are unknown.

Sadly, the research question is poorly drafted, as it does not try to identify the shift between the old and new products and as a result, the 76.5% may also have declined CE at 34" pitch.

They should have phrased the question the lines of "Are you more or less likely to fly CE, when the seat pitch has been reduced to 30".