If they are showing the actual contracts on the website, they are in violation of their airline contracts and could be shut down - the actual content in that page that was posted looks strikingly similar so I need to forward it to our internal folks to review.

Do we earn up to 30% on commissions? Rarely. Our usual bonus on true premium fares is in the 18% range, but it could be 8-20% depending on a multitude of factors. On anything under near-full economy, we earn anywhere from 0-3%, which is why a booking fee is needed.

I have a variety of net fares which pay 0 commission, so I need to mark them up to my customers, but even with the markup, they are cheaper than any other agent who does not have our contract (and 99.9% of agents do not have our special contracts).