FlyerTalk Forums - View Single Post - AmEx Purchase protection versus return to Amazon
Old Jul 5, 2014 | 5:39 am
  #14  
mysterym
 
Join Date: Jan 2010
Posts: 698
Originally Posted by kchoya
No definitely don't want to keep it. The TV is unwatchable. There are lines and ghosts on the screen.

There is not visible physical damage to the screen. However, it appears clear that the LEDs and/or other internal parts are damaged/defective. It's possible, in removing the flat screen from all the packaging, that we gripped the TV in the wrong place or something and caused the damage (even though we were pretty careful).

The TV was delivered via FedEx. Previously, I ordered a more expensive TV through Amazon and they came in and set it up and tested it. Not this TV. Shipping to me was free. If Amazon won't pay for return shipping, I have to imagine it will be pretty expensive. It's a 50" and the TV box came inside another box, so it's pretty big.
Contact Amazon and try to work it out with them. I am a huge Amazon shopper and have never had to pay to ship an item back to them.
mysterym is offline