Originally Posted by
saaveraward
An agent told me today they could not seek alternative routing on other carriers because I was on an award ticket, regardless of what I know as "rule 240" or any interline agreements.
Furthermore, I lost at least 24 hours in my destination and was given round trip cab fare (to use the next day, so I actually come out behind after tips) + $100 as compensation. Fair?
I've had UA reroute me on a different *A carrier after an award ticket IRROPS; but had to ask three different people in the UC before I found one who would do it. YMMV