Ok just a update . I have changed the car reservations now to one ways using my hertz points. So :
Two days one way : yyz to NYC (20 Morris street - lower battery park) closest to the andaz
Two days one way : NYC to Cleveland
One day one way : Cleveland to yyz
This way saves alot on parking and worrying About the car and I can use the hertz points I never thought il need.
Latest from IHG is
As per the email given to you previously on June 28th, our decision to close your IHG Rewards Club account and deny all Best Price Guarantee claims remains final. While it is generally not in our interest to close a members’ account, our decision to terminate your account and cancel the IHG Reward Nights remains. Any future correspondence from my office will only remind you of our decision previously made. Unfortunately, no further consideration will be given.
Any future contacts to IHG or IHG Rewards Club regarding this issue will go unanswered. Though I understand this is not the outcome you desired, we are no longer able to assist you further with this matter.
Sincerely,