Originally Posted by
moe8555
But now, these bitter former customers will no longer frequent IHG hotels and will certainly persuade friends/family/coworkers to reconsider using them too.
You mean the ones who've exploited loopholes to the extreme or even outright, openly cheated the system, thus bringing about the actions that are being complained about? Good riddance to them.
It's incredibly ironic that they are now on their high, principled horses about how they've been sacked unceremoniously, but it was obviously quite OK to rip off the system and publicise the success at doing so.
The rest of us, and IHG, are all the better off for their absence.