Actually, he hasn't been told what he has done:
It has come to our attention that some of your recent IHG Rewards Club account activities are in violation of the terms and conditions of IHG Rewards Club and the IHG Best Price Guarantee program. Such violations are considered fraudulent by IHG Rewards Club and IHG. As such we have terminated your IHG Rewards Club account, including forfeiture of all points accrued, and cancellation of all Rewards Nights. Any Best Price Guarantee claims received will be denied. You can review the terms and conditions of IHG Rewards Club
www.ihg.com/rewardsclub. You can review the terms and conditions of IHG Best Price Guarantee program at
https://www.ihg.com/hotels/us/en/cus...rms-conditions.
Any upcoming paying reservations remain.
It's just so pathetic
HTB.