Randy, thank you for replying and everyone at WebFlyer for working on it.
And thank you everyone for not calling me an old dish rag but I love my identity and I'd like to keep it for myself (I had visions of being Sandra Bullock in "The Net" where they took away everything she had!)
I'll still visit LiveChat but my friend wanderlust brings up a good point: the reluctance of some to go on for fear of seeing someone misuisng his/her Flyertalk identity.
Thanks for listening and thank you Flyertalk brothers and sisters for your support!