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Thread: New upgrade award on Thai and devaluation
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Old Jun 30, 2014 | 3:26 am
  #85  
hgp
Ambassador: Thai Airways
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Join Date: Apr 2006
Location: MEL, SIN, CDG, DXB
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Posts: 978
Originally Posted by Airbumps
You've been drinking far too much of the koolaid big fella. I think this will be the nail in the coffin for ROP. I had been loyal to then for about 10 years but last year switched everything to Virgin Australia and last year accrued about 300,000 points. Blooody glad I didn't throw them all TGs way now!
Well, with today's official announcement in the ROP news, I'm not drinking the koolaid any more and suspect you're right about the "nail in the coffin" for some/many flyers. In fact, I'm going to have to do some serious calculations to work out just how much worse off I'll be (and offset that against the great service I get from my local TG ROP desk)

I'm staggered at what TG has done and wonder how well they have modelled the consumer behaviour as a result of this change.
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