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Thread: How to Annoy 48 front cabin passengers (Last-Minute Equipment Swap froom IPTE to Dom)
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Old Jun 29, 2014 | 12:52 pm
  #7  
FlyerChrisK
 
Join Date: Nov 2010
Location: NYC
Programs: AA EXP, Hilton GLD, Marriott Plat, NEXUS/GE
Posts: 2,872
Originally Posted by BearX220
He wants the product he booked and paid for, aircraft type and all. Most other airlines manage it. Snarky apologias on behalf of United ("Well, they got you there eventually, didn't they?") embarrass their producers.
Equipment swaps happen on all airlines, and I'll grin and bear them as the alternative of cancelling the flight is worse.
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