Originally Posted by
callum9999
The vast majority of "the market" will be completely unaware of these issues. And i'd personally wager a large proportion of those who do will happily go back once Norwegian gets their act together. These are price sensitive leisure travellers (on the whole) after all. Just look at how Ryanairs reputation is basically dirt yet they are still incredibly popular.
RyanAir does not fly long-haul. There's the big difference in my opinion. You will never get 44 hour delays when travelling Ryanair, or any other airline. Norwegian have been mentioned in international media countless times this last year, and they have only been getting negative PR. In the scandinavian countries they have a permanent bad reputation already, and that's where the majority of their market is, and will be for the next few years. And, they might still have a lot of problems with their long-haul fleet, and unions, and US lobbyists, and angry pax on social media etc. in the future.
So, will they get their act together? I'm starting to seriously doubt that. They are not planning to do things any differently ahead from now, as far as I have heard.
Snacky