FlyerTalk Forums - View Single Post - BA's unlawful 0844 numbers
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Old Jun 27, 2014 | 2:58 pm
  #135  
PlaneBlue
 
Join Date: Jul 2009
Location: London
Programs: UA 1K, BMI Silver (RIP), BA Silver
Posts: 77
BA still advising customers to call on 0844 numbers

BA contacted me today regarding a holiday booking which they had made a change to. They left me 2 voicemails and sent me an email. In each communication, they only mentioned the 0844 number. After 40 minutes' wait I lost patience. I later found out that they have an 0800 number which I called. Why was the 0800 number not advised to me? I think I am charged 25p per minute to call an 0844 number.

Not happy.
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