FlyerTalk Forums - View Single Post - Which Queue to Join at Airport Arrival in the U.K.?
Old Jun 27, 2014, 7:08 am
  #23  
SteelCityBoy
 
Join Date: Oct 2009
Location: North West England/MAN - originally the Steel City
Programs: BA Exec Club, LH Miles & More, AF/KLM Flying Blue, Le Club Accorhotels, Tesco Clubcard
Posts: 362
Originally Posted by UAPremExecflyer
What is confusing?
It's all pretty clear: you can use the EU line. What makes you think you can't?
Sorry to resurrect an old thread...

Just some feedback re: what is quoted on the MAN website re: use of the EU queue at http://www.manchesterairport.co.uk/m...ntent/Arriving

My wife (Canadian with ILR) tried to do this this morning at MAN T1 (she had a screenshot of the website on her phone just in case) but the guy at the EU desk - although pleasant - said he couldn't process her as he didn't have a stamp! She was, to be fair, allowed to the front of the non-EU queue and processed quickly after that. I know this is in essence a "perk" but why advertise if it cannot be delivered?! I am going to e-mail MAN Customer Services to clarify position as it can often be a nightmare at non-EU MAN T1, especially if you hit the same time as the EK/EY/TK and morning TATL arrivals...
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