Originally Posted by
GLAinYYZ
Same thing has happened to me.
I'm on a US Airways award ticket so it might be tricky to fix given their exit from *.
What do you think the chances are that Thai will be willing to move my flight back one day to the originally booked date and class of travel available on the other flight to Sydney (that hasn't been cancelled)? Thanks!
Mine is a LifeMiles ticket so also tricky to fix, although clearly they still have *A access etc. But balanced with the general trauma of managing a LM ticket!
Here's what I would do. I posted a slightly snippy comment about this on the TG Facebook page - they've done something funny with their pages but this one still is official and seems to be run out of Sydney:
https://www.facebook.com/thaiairways.fans
Literally 5 mins later I had two calls from them, both of which I missed, one from marketing and one from a supervisor. The chap from marketing called me back later in the day...wow, what a funny guy he was! We had a great chat actually about TG in general. Anyway, some people have said there is plenty of time to fix this...in my case, my flight is the weekend before Xmas, the only flight that I can be moved to to resolve this problem is currently showing F1...and this guy has told me he is desperately trying to secure it for me (it actually already shows as confirmed for me in checkmytrip ) and that BKK might take some convincing, and it may take time, but he will come back to me.
If it comes through, I just need to get LM to reissue the ticket, which in itself could be a challenge but hopefully not.
In your case, US will simply try and ditch your booking, so you really need to get TG to do the work for you first.