Base Points Missing, but all Promos posted?
I already have an email in to SPG about it and will report back, but curious if anyone else has run into this.
I had a stay a little less than a month ago that was eligible for the Earn Away promo (and included a Sunday night).
Upon checking my account today, I noticed that the following points had posted for that stay:
SPG EARN AWAY SUNDAY
SPG EARN AWAY DOUBLE
MAKE A GREEN CHOICE
GOLD GIFT
What did NOT post for that stay is my usual "base" points (the points entry with the stay dates indicated) and the usual SPG ELITE 50% BONUS.
So basically, all the property and SPG promotions posted, but not the actual stay itself. Has anyone run into this?
Also - side question I came up with while investigating: I always thought that valet fees were points-eligible, but the past few stays I've had, at two or three different properties, only credited points for the room rate and hotel restaurant. Did this change recently? Was I just making it up?