Originally Posted by
chollie
I've often said that behind/above every bottom rank TSO guilty of misconduct is a hierarchy of lazy/AWOL/complicit upper level TSOs/managers who enable the behavior and are just as responsible as the offender facing the pax.
If a manager made it clear that s/he would get of her/his lazy butt and wander through at random times, disciplining anyone barking and also disciplining any LTSO/STSOs present who didn't address the misconduct, there wouldn't be any more barking.
This. x1000
Other than LHR, every other international airport I've visited over the past 7 years has a more professional security workforce than our pathetic TSA.