Originally Posted by
techblr
I was on CX 870 HKG-SFO which was a 747 and I was seated in Y. The IFE failed to turn on in the first place. I spoke to FA who offered to move me to an other Y seat - surprisingly there were many empty on that flight. If the flight was indeed full - I wonder what they would have done. It would be extremely boring on a 13-14 hrs flight without IFE..
You would've probably been offered points or vouchers of some sort after contacting CX about the issue