FlyerTalk Forums - View Single Post - In-flight entertainment screen didn't work - worth a formal complaint?
Old Jun 25, 2014 | 9:39 am
  #16  
escape2sun
All eyes on you!
10 Years on Site
 
Join Date: Dec 2011
Location: UK
Programs: BA Gold, HHonours, SPG, AVIS
Posts: 585
Originally Posted by FlyingHighlander
The final outcome of this was BA awarded 6,000 Avios points.
That's a bit mean, I got 10K for WT+ last year and Mrs E2S got 15K for CW in December, a letter of apology which stated that they were aware that they were issues, and upgrading the planes to Thales
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