Hi, there has recently been a new ruling in the high court that allows for compensation for technical flight delays going back 6 years. My family had a dreadful experience flying from Heathrow on Thai airways. We were delayed 15 hours in 2008. I originally complained and tried to get compensation for the expenses that we had to incur but was declined as it was a technical fault. I am now going to claim again (I have the original message from the airline declining the claim) but do not have my original e-ticket or booking reference, does anyone know how I can obtain this information or if in fact I can make a claim without it?