FlyerTalk Forums - View Single Post - When Will United Update Its Website?
Thread: When Will United Update Its Website?
View Single Post
Old Jun 24, 2014 | 11:05 pm
  #25  
mherdeg
All eyes on you!
15 Years on Site
 
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: Dunkin' Rewards Boosted
Posts: 5,914
Originally Posted by dkmatter
My coworker ran home to buy a ticket reserved until midnight and got "united.com is currently undergoing scheduled maintenance." Which of course in IT parlance means the website suffered a catastrophic meltdown.
Um, there actually was a scheduled maintenance window at 11 p.m. Central time which was even communicated to some customers in advance : http://www.flyertalk.com/forum/unite...e-tonight.html

(I did not get this e-mail.)

I'm fairly sure your coworker will be able to ticket their held reservation if they ask nicely; UA reservations should make allowances for their planned outage.
mherdeg is offline  
Reply