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Thread: Why doesn't Hilton's software track stays at each property?
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Old Jun 24, 2014 | 6:47 pm
  #10  
v702
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Aug 2006
Programs: Hilton Diamond
Posts: 59
Originally Posted by Live4Upgrade
One of the HGI's I stay at a couple of times a month just hands me the key when I walk through the door and say "welcome home, Mr. Live4Upgrade".
And this is my favorite welcome.

While I enjoy the welcome back when it is given, I was taken aback one time when I was greeted with, "Welcome back Mr. v702, this is your 105th stay with us." Didn't realize their software showed the staff that and frankly didn't need the reminder.
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