Originally Posted by
coolblues
I sent a secure message to cancel card but no response since 36 hours.... I'd call if that's what it takes but do you guys know typically how soon such messages are replied to ?
Their site says they'll respond within 4 hours. I've had it take up to 8-12, but I've also had responses in 10 minutes (middle of the business day). I'd say you may want to make sure your message went through.