Originally Posted by
Andrito
Yea... So far the experience isn't the best.
At check-in, I was notified that I am #6 on the list behind any and all AeroMexico Elite passengers and there are 6 open seats(but about another 200 people yet to check-in). I went over to talk to the ticket desk to see if I could buy up, since I was on B-fare(represented as U-fare on boarding pass). Immediately the lady at the counter told me that the flight is full. Having my EF account open, which showed J9, I told her that was absolutely not true and she corrected herself to say that she was talking about the 5pm flight(why?) but still - not true(J3).
Then she said that due to the ticket being issued by Delta, there is absolutely nothing that they could do from their side. Here I am not necessarily questioning her honest but rather the backwardness of the relationship between two partners.
Long story short - Economy, here I come! Still pretty excited to check out the 787.
Yes, it's a backward/odd relationship. I have had fairly good luck getting upgraded on either DL or AM coded/AM operated metal to/from US and Mexico, as well as on Mexican domestic flights. But unfortunately it does come down to getting the right person (or lucky). That said, their policy is that DL elites get upgraded after all of theirs.
One surprise to me: on an AM-coded/DL metal flight (MEX-JFK), DL refused to put me on the upgrade list.