I've been in Precheck since it came to PHL over two years ago. At Terminal B, one had to generally wait in a long line before even getting to the Precheck line, so I almost always go through Terminal C, where one merely walked right up to the PreCheck line.

No more; they just changed things at Terminal C so that one must wait in a long general line and then wait in the PreCheck line. Very inefficient, and now just like Terminal B. I've not seen this at any other airport in the US, or even through the FastLane in European airports. Waiting in a general queue really defeats the purpose of having preferred access and PreCheck lines. I'm not being elitist, but I travel nearly every week from PHL and this is not making my day. I'm trying to complain to PHL and the TSA, but doubt it will get anywhere. Any other suggestions? Thanks.