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Originally Posted by halls120
Originally Posted by
FliesWay2Much
Ross -- Let me add that there are several of us who post here that have access to the same level of national security information that your bosses do. We read the same daily reports and analyses that your bosses read.
To expand upon Hall's comment in his first paragraph, there are several of us who regularly attend inter-agency meetings and working groups at a fairly high level in government. I can honestly say that your fellow TSA and DHS employees either frequently embarrass themselves in these meetings or simply do not constructively contribute. (The two big exceptions to this generalization are the Coast Guard and FEMA.)
What we want is open and honest dialogue. I will assert that you cannot BS those of us who have "been there" and currently "are there." If you are going to do no better than the TSA blog or any of your other press drivel, which is generally insulting, you will have failed.
Right off the bat, I simply cannot believe your assertion that you have never heard of the "name game." If you have been on FT as you state, you would have had to have been on Mars to not have read about it on FT. You've got a huge credibility issue right out of the blocks.
^^ to the bolded language above.
Ross, you need to understand that Blogger Bob has no credibility here, like most of the TSA public spokespersons. I realize you are going to be limited on occasion as to what you can say, but if you go down the path blazed by Bob, you will fail.
I truly hope you will succeed, but like Flies notes, if you are going to claim you've never heard of the name game....
But I do have a question for you. I routinely take the paper boarding pass that is scribbled upon when I enter the screening checkpoint, and I discard it before boarding, using either a fresh paper copy or the BP on my smart phone. When I use a "clean" BP, I have never been stopped at boarding. So what's the point of the scribbles?
I would venture to guess this is like a lot of QA check lists. Has nothing to do with anything, but forcing frontline employees to go thru the scribbles is a way to force/make sure they have looked at each section of a BP. I've mandated likewise in some QA operations. Kabuki, but kabuki that makes the front line staff go thru each step?