Originally Posted by
Majuki
This is why I suggest we stick to the technical terms instead of a regular dispute. Say you want a Reason Code 76 chargeback for Visa or Reason Code 1846 chargeback for MasterCard. You can calculate the exact amount of the markup from Visa or MasterCard directly based on the date the transaction posted and any FTF fee your card levies. (I assume everybody on here is using 0% FTF cards.)
So, I googled "Reason Code 76" and up popped a link to an entertaining publication titled: Chargeback Management Guidelines for VISA Merchants (2014). RC 76 is covered on pages 67-68, which includes the following advice to the merchant owner/manager: "If your outlet is actively involved in the offering of DCC to cardholders, ensure all sales staff know how to correctly offer this service...It is also essential that employees know how they can reverse a transaction."
JJ - at the conversion rate you cited, I make that extra $0.57 a DCC penalty of 5.59% on the correct amount - pretty sizable.