Originally Posted by
percysmith
But really what jeffjaguar did is the next best thing to chargeback - educate issuers to learn about DCC and fight it at the Visa/MC international level.
It's difficult to do when you're dealing with some low-level customer service rep, possibly in an overseas call center, and trying to educate that person on DCC. The management probably provides them with a flowchart about disputes. This is why I was saying to state that he was overcharged, which is true.