FlyerTalk Forums - View Single Post - Club card holders get poor treatment on the phone
Thread: Club card holders get poor treatment on the phone
View Single Post
Old Jun 22, 2014 | 3:05 pm
  #8  
mherdeg
All eyes on you!
15 Years on Site
 
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: Dunkin' Rewards Boosted
Posts: 5,914
Another way of reading this is, it's a huge bummer that the default phone experience for folks with no status who call UA is often poor.

It's been a while since I called UA with no status, so I have no firsthand experience here… but I have had some *great* no-status calls with AS, DL, CA, and SQ.
mherdeg is offline  
Reply