Originally Posted by
JEFFJAGUAR
I don't dispute what you said but the people I spoke to at disputes today (maybe they only have novices in on Sundays) really had no idea of what I was talking about. Did I make the charge? Absotively. Does the merchant deserve €7.47? Yes even though I didn't sign anything.
Your questions didn't continue...
Did you make the charge? Yes.
Does the merchant deserve €7.47? Yes.
Did the merchant charge you €7.47? No. You were overcharged, and the transaction occurred in a currency you didn't agree to use.
You need to start saying exactly what happened. The merchant overcharged you. Even if the customer service rep doesn't understand chargeback codes or DCC, the person will understand, "The merchant overcharged me." Now, the credit card company may choose to absorb the loss, which is fine with me. I'm hoping with enough calls they'd finally look into it. This is why I relish being able to dispute a large transaction where I was forced into DCC because the bank will be forced into a chargeback situation.