FlyerTalk Forums - View Single Post - Club card holders get poor treatment on the phone
Old Jun 22, 2014 | 2:21 pm
  #2  
mduell
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The benefit of the club card with United is club access. That's all they offered. Chase is giving you preferential treatment because you're paying them a bunch of money every year and they need to be competitive with Amex Plat, etc.

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