Join Date: Jun 2001
Location: Copenhagen, Denmark
Programs: SAS EBD, BA Gold, Bonvoy Titanium, Hertz PC, National Exec Elite
Posts: 553
Have a reservation with Sixt DXB, but if the consensus is that the UAE operation is vastly inferior to the generally high service I get with Sixt, I'll switch it to Hertz (who was OK when I used them a couple of years ago).
OP, please let us know if the involvement of Sixt customer service led to any resolution or indication of whether this was a one off bad experience ?