FlyerTalk Forums - View Single Post - AA status not updated on OW partners systems

Jun 21, 2014 | 9:40 pm

#6

savitar

Join Date: Jun 2013

Location: Edinburgh

Programs: AA Plat, QF Silver

Posts: 288

Quote:

Originally Posted by Guy Betsy

All the above airlines (except AA) use AMADEUS as their GDS. That system has a habit of remembering your FFP when it was booked. The only way is to remove the AA number entirely, and then close the booking. Then ask the airline to retrieve the booking again, and then enter the number. It should then reflect the new status.

I have tried this (i think) previous we have removed her AA FF and added her QF FF....saved it, then opened again and removed it, saved it, then opened again and added the AA FF, still showing ruby.....

Any other ideas as this is driving us nuts. Perhaps it was the way we did it??

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