Originally Posted by
Enzokk
At the risk of being flamed, if the conditions and time of pick up is not to your liking and cannot be changed, why not book a taxi instead?
Because this is a service included in the price of my fare and I'd like to be able to take advantage of it on reasonable terms.
And it CAN be changed, except that some ill-conceived policy does not permit it to be changed unless you keep calling and eventually get lucky.