Originally Posted by
zerolife
Same here, 50K+ mostly legitimate travel and restaurant spending, and was shot down.
Does it help to request to speak to retention? I wasn't planning to cancel the card but I was hoping to get fee waiver for the relatively large spending amount.
Not really, I threatened to cancel and they didn't care. They sent me over to the cancellation dept and were all set on either downgrading my card or cancelling it for me. Then I backed off cancelling.
It took quite a few calls to get to the supervisor and he waived it after giving me a dissertation on why he shouldn't. They didn't really waive it, just credited my card $89.