Originally Posted by
tvervenne
Is there any reason why I can't add stays to my passbook when the reservation is at a W hotel? I have 3 future stays at different W's and all are not working. The error message I get is "Temporarily Unavailable"
I don't have the issue with all other brands
There was an issue for certain "complex" reservations, so it is just a coincidence that yours were related to your W Hotel bookings.
I'm told that this is now fixed, however. But, you might have to still log out and back in to fully resolve the issue on your end.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]