FlyerTalk Forums - View Single Post - Compensation for lost items in baggage

Jun 20, 2014 | 3:23 am

#6

SQ319

Join Date: Jul 2005

Location: SIN and wandering.

Posts: 1,549

Quote:

Originally Posted by BingoWingo

unfortunately my travel insurance on my credit card only covers 15 days of travel according to them..

and yet Singapore Airlines is saying that they are not liable for my lost items, when in fact when my baggage did arrive from the carousel, everything was torn.

Do you think this is a dead end already as the baggage handling service in the Philippines sucks, and I am flying to Australia since I am already migrating there. Should I write a long letter to the main office in Singapore so that they can take some action on this matter?

I don't think SQ will do anything, especially since it is already stated in the condition of carriage..... Agreeing to compensation would mean they are admitting liability, which I doubt they would do.

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