FlyerTalk Forums - View Single Post - AA status not updated on OW partners systems

Jun 19, 2014 | 6:14 pm

#5

Guy Betsy

FlyerTalk Evangelist

Join Date: May 2000

Location: Little dot in Asia

Programs: AA-PP, HL-DM, MR-LTP, HY-LTG

Posts: 26,017

Quote:

Originally Posted by savitar

We had tried that previously. We asked them to remove the AA FF number then add it back in, we did this via BA (Phone), Qantas (phone), Finnair (internet) and AA (phone) but none if it worked.

Unless there is a special "update" they can do to the booking? FYI - One booking is with AA (but is BA and Qantas metal) and one is with BA currently so not sure what can be done with these given that?

All the above airlines (except AA) use AMADEUS as their GDS. That system has a habit of remembering your FFP when it was booked. The only way is to remove the AA number entirely, and then close the booking. Then ask the airline to retrieve the booking again, and then enter the number. It should then reflect the new status.

Reply