You are correct....it was the Indian Consulate in San Francisco who made the mistake.

We have now been told the "new" Visa has been approved & will be at CKGS, however it has somehow not made it there from the Consulate which is less than 4 miles from CKGS. We are not allowed to go to the Consulate, per CKGS, they say we won't be allowed in the building. This is just crazy!

We are beginning to wonder if the passport has somehow been lost, which means not only the loss of precious mementos of vacations past, but also would cause us to cancel our upcoming plans due to lack of time to get a new passport & Visas. Maddening!